Monday, March 19, 2007

Tips and Trix for Business Owners : Collection Action

After thirteen years of wandering around the English language in search of the perfect words to collect payment from Fortune 100 brand managers, I have hit paydirt. Here is my 4, 4 for 4 voicemail message (4 messages, 4 call backs, 4 signed invoices sent to payables just last week):

"Hi Fortune 100 Brand Manager. The purchase order number you gave us was invalid, and we have not yet been paid. So my next step is to go over there and probably break your knees. Call me back."

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